Lobby Ready · Property certification
Make Your Property Lobby Ready.
Transform the guest experience with a connected hospitality platform that brings hotel information, guest services, and smart room features directly to guests' phones.
Lobby Ready is a certification program for hospitality properties using Lobby Premium to deliver a connected, convenient, and professionally managed guest experience.
Program open to hotels in Miami-Dade, Broward and Palm Beach counties.
Lobby Ready
Certified Property
What is Lobby Ready
More Than a Hotel App. A Connected Guest Experience.
Lobby Ready recognizes properties that meet defined technology and guest experience requirements.
Certified properties allow guests to connect to their stay through Lobby Guest, available for iPhone and Android.
Guests scan a property or room QR code, install or open Lobby Guest, and securely connect to their stay. Depending on the property's enabled integrations, guests can:
- Hotel information, amenities and operating hours
- Wi-Fi details and property services
- Reception messaging and guest service requests
- Local recommendations and in-room guides
- Control of compatible room lighting and temperature
- Supported in-room entertainment features
Available features vary by property and are confirmed during the readiness assessment. Additional capabilities are in development and will be introduced as they are verified for each property's infrastructure.
How it works
Four steps from arrival to checkout.
Arrive
Guests discover Lobby Ready through signage at reception or inside their rooms.
Scan & Connect
Guests scan a QR code to install or open Lobby Guest on their iPhone or Android device and securely associate their stay with the property.
Enjoy Your Stay
Guests access available hotel information, services, and compatible smart room features from one app.
Check Out
Room-specific access expires when the guest checks out, helping protect guest privacy and prepare the room for the next arrival.
Properties with a connected PMS release access automatically at checkout. Without PMS integration, the property uses a supported manual or scheduled expiration workflow.
A single QR code at reception or in each room connects the guest to the right property and stay — no app store search, no printed welcome book.
Certification requirements
What Does It Take to Become Lobby Ready?
Four requirements are verified at every property before certification is granted.
Reliable Room Connectivity
The property must maintain stable internet or suitable local room connectivity to support the required Lobby services. Dedicated guest Wi-Fi is not mandatory if the supported guest experience works securely through another connection method.
Lobby Premium — Managed Plan
The property must maintain an active Lobby Premium subscription, including supported device management and remote technical support.
Guest-Ready Digital Experience
The property must provide an accurate, maintained Lobby property profile, working QR access points, and a functioning Lobby Guest experience.
Secure Guest-to-Room Access
Room-specific functions must use verified guest authorization, appropriate room isolation, and an access-expiration process at checkout.
Certification is subject to a technical readiness assessment and verification by the Lobby team. Available features depend on property infrastructure and supported integrations.
Why become Lobby Ready
A Better Experience for Guests. A Smarter Property for Operators.
Modern Guest Experience
Give guests convenient access to property information and services from their phones.
Operational Efficiency
Reduce repetitive front desk questions and streamline supported guest requests.
Professionally Managed Technology
Benefit from managed devices, configuration, updates, and remote support through Lobby Premium.
A Recognizable Standard
Display the Lobby Ready designation to communicate your property's commitment to a connected guest experience.
Benefits describe the intended guest and staff experience. Outcomes vary by property, current technology, and which Lobby features are enabled during implementation.
Lobby Ready
Certified Property
Your Stay. Connected.
The certification mark
Lobby Ready Certification Badge
Approved properties can display Lobby Ready signage at reception, in guest rooms, and at other guest touchpoints — on window decals, desk cards, in-room placards and digital screens.
The mark pairs the Lobby Ready name with a short promise to guests: Your Stay. Connected.
Lobby Ready is a program designation administered by Lobby Hospitality (MY IT BRAIN, LLC). It is not an independent third-party accreditation, and the mark may only be displayed by properties currently certified by Lobby.
South Florida hotel campaign
Is Your South Florida Hotel Ready for What's Next?
We're inviting hotels across Miami-Dade, Broward, and Palm Beach counties to explore becoming Lobby Ready properties.
Whether you're upgrading an existing hotel or introducing a more connected guest experience, our team can assess your current technology and help you plan the next steps.
Already using Lobby? Ask about upgrading to Lobby Premium and qualifying for certification.
Applications are reviewed individually. Submitting an application does not guarantee certification.
Apply
Apply for Lobby Ready Certification
Tell us about your property. Our team will review your information and contact you to discuss eligibility and next steps.
Every application is reviewed by a member of the Lobby team.
No certification is granted automatically through this form.
Read our Privacy Policy.
Questions
Lobby Ready FAQ
Still unsure whether your property qualifies? Apply below and our team will review your setup.
Yes. Independent hotels and other eligible hospitality properties can apply.
Not necessarily. Eligibility depends on the property's current hardware and the supported Lobby deployment configuration.
Not necessarily. The property must meet the connectivity requirements for its enabled features, but guests may use their own mobile internet connection where supported.
Yes. An active Lobby Premium managed plan is required for Lobby Ready certification.
Supported room controls will be available at properties equipped with compatible hardware and enabled integrations.
No. The Lobby team reviews the property's technical readiness and verifies that certification requirements are met.
Lobby Ready
Bring the Lobby Ready Experience to Your Property.
Give your guests a more connected stay and your team a professionally managed hospitality technology platform.